Summary

Several opportunities available for experienced MS Lync/Unified Communication Specialists. prefer candidates be in Boston but we will consider locations around the US. Must be a US citizen or Green card holder.

MS Lync/Unified Communications Consultant

A solid foundation in Information Technologies, Project Management, and Pre-Sales is required.  Desire, ambition, and the capability to quickly learn and adapt are keys to success at this company.  The right candidate is an enthusiastic and driven individual with practical Unified Communications and Telephony experience.

Specific Duties and Responsibilities

• Execute on the hands on implementation of projects and be a “go to” resource for peers.
• Perform telephony and UC requirement analysis and assist with requirements gathering, optimization, and upgrade assistance.
• Assist customers with thinking through Unified Communications management policies and legacy PBX integrations.
• Perform analysis on Customer PBX and Application management environment, make recommendations for optimizing existing processes and effectively communicate the value of change.
• Have experience migrating PBX and/or UC and UM systems, and optimizing management for large amounts of users.
• Communicate regularly with the customer, project team, and other project stakeholders regarding project management activities including planning, progress, issues and resolution, budget, change orders, timelines, etc.
• Contribute to the Pre-Sales effort, Requirements Definition, Technical Architecture, and Design for new technology projects and develop the Customer Proposal
• Provide Administrator Training on Microsoft Application Suites and support go-live operations
• Provide Tier II & Tier III Support for Existing Customers when required
• Research new technologies to drive innovation and efficiency throughout the organization.

Education and Experience

Bachelor’s Degree in Computer Science, Engineering, related discipline or equivalent experience

Skills Required

Technical Qualifications:

• Hands On experience with Microsoft Lync or Office Communications Server.
• Experience with Exchange Unified Messaging or Equivalent.
• 2+ years direct experience with AD planning and Management
• 2+ Years Experience with Microsoft Windows Server 2003, 2008; LDAP; Group Policy; and domain architecture.
• Experience with Infrastructure and Security Technologies such as FIM (formerly ILM), Rights Management, ADFS, IAG, etc. a strong plus.
• Experience with supporting and implementing contact center technologies a Big plus in particular Interactive Intelligence.
• Experience Supporting or deploying Exchange, Dynamics CRM and/or SharePoint a big plus.
• Experience with VoIP, primarily SIP, soft switches, session boarder controllers
• Advanced knowledge of IP network design and architecture preferred.
• Certifications from one of the following vendors specific to communications: Microsoft, Interactive Intelligence, Cisco, Nortel, Avaya, Shoretel, Mitel, Intertel.

Organizational Experience Required:

• 2+ Years Experience in Implementation, Support, Management of Information Technology
• 1+ Years Experience Managing Technology Implementation Projects with focus on developing and managing project plans, meeting minutes, budget analysis
• Present information clearly with excellent verbal and written communication and presentation skills
• Prioritize in a multi-task environment, using strong attention to detail and organization skills
• Learn new skills quickly and utilize them effectively

If this position is of interest please send a copy of your resume to: Arshia@People-Com.net